Terms & Conditions
Effective 1 January 2025
Welcome to FL Truck Parts. These terms govern your use of our website and the purchase of HGV components and accessories. By accessing this site or placing an order, you agree to be bound by the conditions below. If you do not accept any part, please refrain from using our services.
Orders & Payment
All orders are subject to stock availability and acceptance by FL Truck Parts. Payment must be received in full before dispatch. We accept major credit and debit cards via secure checkout. Prices are quoted in Euro and exclude applicable VAT and shipping costs, which will be calculated at checkout.
- Order confirmation is sent by email once payment is processed.
- We reserve the right to cancel any order due to pricing errors or stock unavailability.
- Custom or special-order parts may require a non-refundable deposit.
Shipping & Delivery
We ship nationwide across Ireland using reliable courier partners. Delivery times are estimates and not guaranteed. FL Truck Parts is not liable for delays caused by third-party carriers or events outside our control.
- Standard delivery: 3–5 working days after dispatch.
- Express delivery available at an additional cost — contact us for a quote.
- Risk of loss or damage passes to you upon delivery. Inspect goods immediately.
Returns & Warranty
We stand behind the quality of our parts. If a product is defective or does not match the description, you may return it within 14 days of receipt for a replacement or refund. Warranty periods vary by product line and are stated on the individual product page.
- Returns must be unused, in original packaging, with proof of purchase.
- Return shipping costs are borne by the customer unless the item is faulty.
- Wear-and-tear items (filters, brake pads, clutch discs) are covered only for manufacturing defects.
Limitation of Liability
FL Truck Parts shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products, including but not limited to vehicle downtime, loss of revenue, or third-party claims. Our total liability is limited to the purchase price of the product in question.
- All products are intended for professional installation by qualified mechanics.
- We do not warrant compatibility with modified or non-standard vehicle configurations.
- Statutory rights are not affected by these terms.
Privacy & Data
Your personal data is processed in accordance with our Privacy Policy. We collect only the information necessary to fulfil orders and improve our service. We do not sell or share your data with third parties for marketing purposes.
- We use secure SSL encryption for all transactions.
- You may request access to or deletion of your data at any time by emailing info@fltruckparts.com.
- Cookies are used for essential site functionality and analytics.
Governing Law
These terms are governed by the laws of Ireland. Any disputes arising from these terms or your use of the site shall be subject to the exclusive jurisdiction of the Irish courts.
- We may update these terms at any time; changes will be posted on this page.
- Continued use of the site after changes constitutes acceptance of the new terms.
- If any provision is found unenforceable, the remainder shall remain in full effect.